Hiring HOA Lawn and Snow Vendors
At HOA Assist, we offer guidance to self-managed HOAs to help ensure your community is set up for success. Today we’re going to talk a little bit about hiring vendors for your association. What do you do? How do you choose the right vendor for your community?
Hopefully, the following tips will help you hire the right lawn and snow vendors for your needs. Let us know if you need additional HOA assistance!
Invite Vendors to Visit First
If you’re going to do a landscaping project or you’re going to do a monthly contract for lawn or snow services, make sure the vendor visits the community before they provide you with a proposal.
● If they don’t visit the community, they’re not going to have a really good idea of what your expectations are, so always meet with vendors face-to-face.
● Ask each vendor specific questions about your HOA and how they plan to help you improve your community.
Read Contracts Carefully & Be Prepared to Pay More for Better Service
Make sure you carefully read every line in your vendor contracts. Go over what the contract states for levels of service, and ensure that it meets your expectations.
All this stuff might seem like common sense, but you’d be amazed at how many people don’t do it, or try to skip steps and choose the lowest possible price because they’re thinking, “Well, I’m going to save the association a lot of money.”
Truth be told, it might end up costing you more money down the road. You don’t want to be the one on the other end of the phone call when a homeowner is upset because a vendor ruined their lawn or hit their garage door with a snowplow.
Be sure you’re hiring good vendors for your association. It’s not always about the lowest cost vendor. If you have to pay a little bit more for better customer service, that’s okay sometimes.
If It Ain’t Broke, Don’t Fix It
It’s important to choose vendors who are here to help you and serve you. If you have a vendor that’s worked for your community for multiple years, that vendor might know your community well, and there’s going to be a big learning curve if you choose a new vendor that doesn’t know your community. You might see a drop in service.
But we’re not saying, “Just stick with one vendor forever.”
Get a bid, make sure the new vendor is being honest with you, but when you have history with a good-quality vendor with fair prices and trustworthiness, stick with them. There’s nothing wrong with that.
Remember, contracts are negotiable too, even in an HOA. So if you don’t like what they give you or if you don’t like what you see, talk to them about it. Have a conversation with them. Say, “Hey, this seems like too much money,” or “Hey, can we also get this for that same amount of money?”
Make sure they do the things they say they’re going to do for you. You can always talk to your vendors. More than likely, they'll be willing to work with you.
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